Frequently Asked Questions
Find answers to common questions about our products and services.
We usually dispatch orders within 24–48 hours, and most customers receive their packages within 3–7 business days, depending on the location.
Yes, we offer Cash on Delivery across most areas in India for your convenience.
If you need any assistance with your order, returns, or refunds, our customer support team is here to help!
You can reach us through email or phone during our business hours:
Monday to Saturday: 9:00 AM – 6:00 PM
Customer Support: +919555279034
Email: auraevo@gmail.com
Please note that our team is unavailable on Sundays and public holidays. All queries received during that time will be addressed on the next working day.
Absolutely! Our products come beautifully packaged, making them perfect gifts for festivals, housewarmings, or any special occasion.
Currently, we deliver across India, but international shipping will be available soon!
No worries! Just contact our support team within 48 hours of delivery with pictures, and we’ll arrange a replacement or refund immediately.